Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily stay again
8.2/10
Great
Rooms
7.4
Location
9.2
Service
8.2
Dining
7.3
Guest reviews
8.2/10
based on 5 reviews
8.4
8.4/10 based on 484 reviews
Christian
United Kingdom,
January
2025
6.2/10
My stay at Waw Hotel Galataport was good, with a fantastic location near the tram stop making sightseeing a breeze. The spacious room was a comfortable retreat after days spent exploring. However, there were a few hiccups, like inconsistent internet connectivity initially and some cleanliness issues with the towels in the bathroom.
Rooms
7.0
The room was generously sized with a comfortable bed and a lovely little balcony. I particularly enjoyed the great water pressure in the shower, enhancing my relaxation after a long day. However, I did notice some wear on the towels and cleanliness was not always up to standard.
Service
8.0
The staff, especially Ahmet at the front desk, were incredibly welcoming. They went above and beyond, providing information about local transport and even offering to assist with restaurant orders. Despite the language barrier with some staff, their helpfulness shone through.
Location
9.0
The hotel's location was ideal, nestled in a vibrant neighborhood with easy access to hip cafés and the tram. I loved being able to walk to nearby attractions like Istiklal and Sultanahmet without being in the midst of tourist crowds.
Dining
7.0
The breakfast was enjoyable, but I didn't get a chance to try the on-site restaurant as it wasn't open during my stay. There were plenty of local dining options nearby, showcasing authentic Turkish flavors.
Facilities
8.0
The hotel had essential amenities, including air conditioning and a small kitchenette. Plus, the elevator was a lifesaver with my heavy luggage, making my stay more comfortable.
Patrick
United Kingdom,
December
2024
6.0/10
My stay at Waw Hotel Galataport was enjoyable, thanks to the convenient location and friendly staff. However, I did encounter a couple of cleanliness issues that could use some improvement. Overall, it was a good experience with a few caveats. 😊
Rooms
7.0
The room was spacious and comfortable, complete with an electric kettle and a lovely balcony that provided a charming view of the neighborhood. I appreciated the daily cleaning service, although I wished the towels were of better quality.
Service
9.0
I found the staff, especially Engin and Ahmet at the front desk, to be incredibly welcoming and attentive, providing useful information about transportation and local attractions. They made me feel at home during my stay.
Location
9.0
The hotel's location was perfect, just a minute away from the Tophane tram stop and within walking distance to local cafes and attractions like Istiklal Street. It felt safe and vibrant, offering a glimpse into the local culture.
Dining
Facilities
6.0
Facilities like the elevator, drying services, and easy Wi-Fi access were definitely beneficial, making my stay more comfortable. However, some maintenance issues like water pressure fluctuations were noted.
Jade
United Kingdom,
November
2024
7.4/10
My stay at Waw Hotel Galataport was quite enjoyable, especially due to the convenient location and the warm hospitality. I loved relaxing on my balcony, watching the vibrant neighborhood below. The only downside was the occasional Wi-Fi hiccup, but the staff was quick to address it.
Rooms
8.0
The room was just like the pictures, spacious and comfortable with a lovely view. The water pressure in the shower was excellent, though I wished room service was offered more frequently.
Service
7.0
The staff was incredibly helpful, especially Ahmet at the front desk. He went out of his way to ensure I felt safe and informed about the area and local transport. Some night staff had limited English, which made communication a bit challenging at times.
Location
9.0
I found the location perfect, just a short walk to the Tophane tram stop, making it easy to explore the city. The nearby street had great cafes and shops, giving me a taste of local life.
Dining
7.0
While the little restaurant downstairs wasn't open during my stay, I enjoyed the Turkish breakfast options at nearby cafes, experiencing local flavors. Breakfast opened onto a charming side street, adding to the authentic experience.
Facilities
6.0
The hotel included necessary amenities like air conditioning and a kitchenette, making my stay comfortable. However, the Wi-Fi could be unreliable at times, and I had to request cleaning service more often.
Jack
United Kingdom,
November
2024
7.0/10
I had a lovely stay at Waw Hotel Galataport, highlighted by its warm and friendly staff, especially Yusuf and manager Engin Ezgin. The location is perfect, just a short walk from the tram and vibrant Istiklal Street. However, I did notice areas in the bathroom that could use more attention. Overall, it felt like a cozy home away from home, and I can't wait to return.
Rooms
7.0
My room was spacious and clean, but the balcony was more of a Juliet style without a real seating area. The bathroom could use some upkeep, especially the grouting and towels.
Service
8.0
The staff were incredibly friendly and attentive. They genuinely made me feel at home which I appreciated a lot. However, there was a minor incident when someone called me at 1am due to a noise complaint, which felt a bit intrusive.
Location
9.0
The hotel is strategically located in a calm area, just a minute away from the tram station, making it easy to explore the main attractions and local dining options. I loved being close to Istiklal Street's vibrant vibe.
Dining
8.0
Breakfast offered a nice mix of Turkish and international options, and they were accommodating to requests, which I found impressive. It added a lovely touch to my mornings.
Facilities
6.0
Wi-Fi was efficient throughout my stay, which was a plus. However, I did notice the bathroom facilities could benefit from improvements.
Georgia
United Kingdom,
October
2024
7.0/10
My stay at Waw Hotel Galataport in Istanbul was overall enjoyable, thanks to the friendly staff and a fantastic location. The convenience of nearby public transport made exploring the city easy, although I faced a few minor issues with the internet and room service requests. Still, the comfortable rooms and local atmosphere made my trip special. 🌟
Rooms
8.0
The room was spacious and exactly as depicted in the photos, featuring a lovely little balcony with an amazing view of the neighborhood. The water pressure and hot water availability were excellent. However, I wished for more frequent room service during my extended stay.
Service
9.0
The staff, especially Ahmet at the front desk, provided excellent hospitality, helping me navigate the local area and addressing my needs promptly. Their attentiveness made me feel at ease, although communication was sometimes a challenge with others not speaking much English.
Location
10.0
The hotel's location was ideal, just a minute from the Tophane tram stop, making it convenient to access major attractions and local cafes. I loved being in a vibrant neighborhood surrounded by locals, with tasty kebabs and fresh juice available nearby!
Dining
7.0
The breakfast options looked promising, though I didn't get to try it during my stay. Nearby, I found great local spots for delicious food, including the best hot chocolate in the trendy bars and cafes close to the hotel.
Facilities
7.0
The hotel had essential amenities like reliable air conditioning and a kitchenette, making my stay comfortable. While the internet was a bit spotty at times, it was promptly addressed by the staff.
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